Laptop Touchpad Not Working Problem [Fix]

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Laptop Touchpad Not Working [Fix]
Laptops are known as the perfect portable replacement for desktop computers. Even smartphones can’t compete with the sleek, thin and high performance notebooks that can be used as workstations. Laptops contain compact form of everything, the keyboard has less keys, more functions are assigned to a single key to increase compactness and portability. The regular mouse is replaced with a touchpad/trackpad also there is a reduced number of USB slots and so on.

I have seen many people who face problems with their laptop, the most common one is Laptop Mouse (Touchpad) not working. Using your Computer without using mouse cursor is like chewing food without teeth. Don’t worry, I have I have provided a list of solutions that will help you restore the functionality of your Synaptics Touchpad or whatever it is on your laptop.

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How to Fix Laptop Touchpad (Mouse) Not Working:

1. Check if you accidentally disabled Touchpad.

Every laptop keyboard has a built-in hotkey that lets you enable/disable the touchpad. Every Laptop manufacturer has different function key (fn) combination for this.

Laptop Touchpad Not Working
For Lenovo, Dell, HP, Toshiba, Acer and Asus Laptops,  try using the following key combination.

  • Fn + F6
  • Fn + F9
  • Fn + F12
  • Fn + F5

It could be any function key from F1-F12, there is a small touchpad outlined on that function key so look closely. Once you find it, hold fn key, it is on the left bottom corner of keyboard and than press that Function key (F6, f7 etc.).

2. Enable Touchpad from Mouse Settings:

enable-disable-touchpad-windows

Open Start Menu and Type “Mouse” and open the first thing that comes up. Now locate Touchpad settings and make sure the Enable Touchpad option is checked. Also, check the taskbar for Touchpad icon (near volume control) and see if it is disabled.

3. Re-Install Touchpad Drivers

laptop-drivers-search

Download your Laptop’s touchpad drivers from your manufacturer’s website. Use the following query on Google to get quick result

Query: Laptop’s model no. + drivers + Operating system version

E.g. Dell Inspiron 15R drivers for Windows 8.1

5. Enable touchpad from BIOS configuration:

Start your Laptop, immediately press DEL, F2 or F10 to enter the BIOS Setup. Use your keyboard arrow keys and Enter key to navigate inside the BIOS utility.

Touch Pad Disabled in BIOS

Open the following:

System Properties > Keyboard/Mouse Features > Device Options

From there find the Internal Pointing Device or Touchpad, press Enter and use arrow keys to enable or disable it.

Note:  The key to acessing the BIOS is different on every brand.

6. Reboot your Laptop/Notebook:

Shutdown your laptop, remove battery for about a minute. Re-attach the battery then Start the Computer.

7. Make sure Touchpad is securely connected (ADVANCED users only)

Disassemble the laptop, make sure the Touchpad is securely connected the mainboard. Sometimes hard bumps/hits cause touchpad to lose its connection. If this doesn’t work, it is time to replace the touchpad.

21 COMMENTS

  1. My touchpad stopped working with a critical Windows update a couple of weeks ago. I have tried everything (even a system restore) and it still won’t work. I have an HP Pavillion. HELP>

  2. Fantastic blog you have here but I was wondering
    if you knew of any forums that cover the same topics talked about in this article?

    I’d really like to be a part of online community where
    I can get suggestions from other knowledgeable people
    that share the same interest. If you have any suggestions,
    please let me know. Thank you!

  3. Thanks a lot for the fix. I have been facing this error for a few days now and was getting frustrated due to it. You saved my day. Thanks a million 🙂

    Regards,
    Charles

  4. Thanks for your help. I did not know I disabled the touchpad when I removed a memory stick from the taskbar. My eyes are not what they used to be.

  5. Thanks. Touch pad driver is a problem. I used OSToto Driver Talent to download and install the driver instead of searching online and installing manually. My touch pad works now. Thank you again. 🙂

  6. Comment Text*my lenovo flex 10 notebook is not working.The screen cannot allow me to sign in though it is not password protected.The touch is working but the touchpad seems not to be,I can still see the arrow though

  7. My Dell E6410 touchpad stopped working. Windows 10.
    USB mouse was fine. Little button between the G and H keys worked too. No touchpad.
    I uninstalled and reinstalled the driver, and the pad itself. Nothing.
    No function keys would turn it on either.
    Tried to Restore back a week, but my computer couldn’t find the file.
    The real question I had was, software or hardware?
    So I created a Linux boot DVD.
    Very simple, took 10 minutes to download the Linux, a few more to burn the DVD, videos online explained how to do it.
    I rebooted the computer in Linux.
    Yeah! Touchpad worked. Not a hardware problem!
    And when I rebooted in Windows 10, it still worked.
    So, try this fix. At worse, it will tell you if your hardware is broken, or your software.

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